Freelance Writer - Blog • 20th January 2022

Online Video and Brand Development: How Disney Gets it SO Right – Tubular Labs

There’s no doubt The Walt Disney Company is a Jedi Master at marketing, as evident with the successful results of their acquisition of the Star Wars franchise from Lucasfilm, and the Marvel franchise. Disney’s marketing machine is largely responsible for the corporation’s financial success.

Writer • 12th October 2023

Why Patient Long Term Value (LTV) is Vital for Speciality Medical Practice Professionals

Vital Interaction Blog

Writer • 8th August 2023

Laudio-Best Practices for Establishing a Roadmap to Employee Engagement and Retention

Blog based on webinar

Writer • 10th July 2023

3 Key Reasons Your Patient Reactivation Process May Be Broken

Vital Interaction Blog

Artera/WELL Health • 8th March 2022

8 Ways to Reduce Patient No-Show Rates | WELL Health

Need help in reducing patient no-show rates?

High patient no-show rates negatively impact healthcare by preventing patients from receiving care and decreasing provider revenue. Patient no-show rates vary greatly across the U.S. healthcare system, ranging from 5.5% to 50%. The COVID-19 pandemic significantly contributed to this rate and even as hospitals and practices embraced telemedicine to provide care during the pandemic, patients still missed telehealth appointments due to a number of chall

Artera/WELL Health • 20th December 2022

Clinical Support Staff Burnout in Healthcare Remains High

In October 2021, ArteraTM released a report, “Clinical Support Staff Burnout Linked to Patient Communication Challenges,” an in-depth study measuring staff burnout in healthcare for clinical support staff.

The purpose of the study was to examine what negative effects burnout was causing on those workers who many consider to be the backbone of the U.S. healthcare system. Additionally, the study also explored the role patient communications plays in relation to clinical support staff burnout.

WELL Health • 12th January 2022

Timely Referral Scheduling Is Key To Positive Patient Outcomes

A key factor in optimal patient care is referral scheduling and management, the process in which a patient transitions to the next step in care. Closing the referral loop requires a well-orchestrated process focused on patient-centered care, a balanced clinical staff workload, accessibility of information, and efficient communication and coordination between clinicians.

WELL Health • 15th December 2021

How UNC Health Tackled Staff Burnout Webinar Recap

WELL™ Health commissioned a study, Clinical Support Staff Burnout Linked to Patient Communication Challenges (The Burnout Study), which discussed the effects of the patient communication coordination process on clinical support staff and the results were sobering.

WELL Health • 4th November 2021

Post Discharge Programs Vital to Good Patient Outcomes

When a patient is released from a hospital stay, the hope is that their medical issues have stabilized enough that they can continue their road to recovery at home and any needed post discharge follow-up is underway. However, a study published by the National Center for Biotechnology Information states that the reality is 10.3% of hospital discharges result in a readmission.

Writer - Blog • 29th July 2021

Artera/WELL Health - ChatAssist AI: AI-Enabled Conversations for Healthcare

For healthcare providers, the cornerstone to creating a positive communication experience for patients is to effectively engage them. As a SaaS digital health leader, WELL™ Health has now advanced patient communications to the next level by launching WELL™ ChatAssist AI, an exciting enhancement for the WELL™ Health unified communication hub that upgrades patient interactions from simple automation to AI-enabled conversations.

Aerospace Corporation • 19th January 2022

Powering Small Satellites with Micropropulsion Technology

As space technology evolves, one of the major goals in the advancement of space research and exploration will be to reduce the size and costs of launching satellites. The development and deployment of CubeSats and small satellites is an example of realizing this goal.

Writer/Producer • 19th January 2022

Aerospace Corporation - Satellite Constellation Risk Assessment

Article Writer/Animation Writer/Producer

Aerospace Corporation • 19th January 2022

Shooting for the Stars: STEM Scholarship Superheroes

As part of its ongoing commitment to promoting STEM academic disciplines, The Aerospace Corporation established the Dr. Wanda M. Austin STEM Scholarship in 2015. Sustained through employee donations, charitable organizations, and estate gifts, the Aerospace STEM Endowment Fund finances the scholarship. Named after Aerospace’s former CEO and president in recognition of her dedicated service and support of STEM education, the scholarship is given to one underrepresented high school student who dem

Aerospace Corporation • 19th January 2022

Asteroid Deflection Stars in IMAX Film

Although it sounds like a TV movie, near-Earth objects (NEOs) such as asteroids and comets really do pose a national security threat. In fact, in a 2018 Pew Research Study, 62% of Americans felt that one of NASA’s top priorities should be monitoring asteroids and other objects that could collide with Earth.

Aerospace Corporation • 19th January 2022

Pew Study Find Americans Support Space Discovery

A 2018 Pew Research Center study found that 72% of Americans still believe that it is vital for the U.S. to remain a global leader in space exploration and 80% say the International Space Station has been a good investment for the country. A majority of those polled feel that despite the growth of private companies in the space business, NASA is still essential to the future of U.S. space exploration.

Forbes • 19th November 2020

The Best Kind of Reality Show

We all know that doing good is good for business. That’s why many companies that practice corporate social responsibility have established corporate volunteer programs; it allows them to leverage their human capital, their best “goods” of all. Above all, these programs can produce amazing real-life stories about ordinary people doing extraordinary things to impact their communities.

Experian • 7th May 2013

Controversial Cyber Security Bill Passes The House

Despite President Obama’s January signing of an Executive Order (EO) which outlines national cyber security policies in protecting U.S. companies and government agencies against cyber threats, the controversial Cyber Intelligence Sharing and Protection Act (CISPA) was passed in a 288-127 House vote sending it now to the Senate.¹

Experian • 15th April 2013

Secure your outsourcing practices to prevent data breaches

Outsourcing can be risky business. The Ponemon Institute reports that 65% of companies who outsourced work to a vendor have had a data breach involving consumer data and 64% say it has happened more than once. Their study, Securing Outsourced Consumer Data, sponsored by Experian® Data Breach Resolution also found that the most common cause for breaches were negligence and lost or stolen devices.

Experian • 8th January 2013

Cyber Security Act of 2012 dies as an executive order is born

The flickering hope that Congress would pass the Cyber Security Act of 2012 which addressed issues of national cyber security during its current lame duck session has been extinguished as the bill failed in a 51-47 vote. (In order to pass, the bill needed 60 votes.) The Defense Department and other key federal agencies consider this cyber legislation critical to national security and DOD officials expressed disappointment at the bill’s failure.

Freelance Writer - Blog • 1st November 2012

BYOD leads to data breaches in the workplace

While technology undoubtedly has made accessing medical information much easier and faster, it also has also provided an increased potential for medical data breaches especially as health personnel begin to use unsecure mobile devices for personal and work use.

Freelance Writer - Blog • 9th October 2012

For Non-Profits Seeking Funding, Remember the Power of One

According to the National Center for Charitable Statistics (NCCS), over 1.5 million non-profits are registered in the U.S. While many of them receive assistance through corporate philanthropy and employee volunteer programs, in general all of them compete for a limited giving pool.

HuffPost • 2nd August 2012

The 3 C's of Successful Non-Profit Relationships

As the Manager of Volunteer Services at Family Centers, Jennifer Flatow has discovered that applying these ingredients to her work with employee volunteer programs has led to non-profit fundraising ideas that benefit her non-profit while lending employee engagement benefits to participating companies.

HuffPost • 12th June 2012

In a Tough Economy, Skills-Based Volunteering Takes on New Importance

The grim jobs report in May has riveted the nation like a slow-motion train wreck, confirming our darkest fears about a sputtering economy that may be stuck in a stall or, worse, falling. We're a country of Chicken Littles now, squawking about a double dip recession while wringing our hands and blotting our brows. Whether or not fears of a fiscal cliff-dive are overwrought or prescient, no one denies that tough times are sticking to us like tar.

Aerospace Corporation • 19th January 2022

The Chinese Space Station Tiangong-1 Returns

Ever since March 16, 2016 when China first reported to the United Nations that their space station, Tiangong-1 “ceased functioning,” the world has been waiting, watching and wondering where on Earth any of its remnants would land.