Artera/WELL Health • 20th December 2022

Clinical Support Staff Burnout in Healthcare Remains High

In October 2021, ArteraTM released a report, “Clinical Support Staff Burnout Linked to Patient Communication Challenges,” an in-depth study measuring staff burnout in healthcare for clinical support staff.

The purpose of the study was to examine what negative effects burnout was causing on those workers who many consider to be the backbone of the U.S. healthcare system. Additionally, the study also explored the role patient communications plays in relation to clinical support staff burnout.

Artera/WELL Health • 8th March 2022

8 Ways to Reduce Patient No-Show Rates | WELL Health

Need help in reducing patient no-show rates?

High patient no-show rates negatively impact healthcare by preventing patients from receiving care and decreasing provider revenue. Patient no-show rates vary greatly across the U.S. healthcare system, ranging from 5.5% to 50%. The COVID-19 pandemic significantly contributed to this rate and even as hospitals and practices embraced telemedicine to provide care during the pandemic, patients still missed telehealth appointments due to a number of chall

Freelance Writer - Blog • 20th January 2022

Online Video and Brand Development: How Disney Gets it SO Right – Tubular Labs

There’s no doubt The Walt Disney Company is a Jedi Master at marketing, as evident with the successful results of their acquisition of the Star Wars franchise from Lucasfilm, and the Marvel franchise. Disney’s marketing machine is largely responsible for the corporation’s financial success.

Aerospace Corporation • 19th January 2022

Powering Small Satellites with Micropropulsion Technology

As space technology evolves, one of the major goals in the advancement of space research and exploration will be to reduce the size and costs of launching satellites. The development and deployment of CubeSats and small satellites is an example of realizing this goal.

Writer/Producer • 19th January 2022

Aerospace Corporation - Satellite Constellation Risk Assessment

Article Writer/Animation Writer/Producer

Aerospace Corporation • 19th January 2022

Shooting for the Stars: STEM Scholarship Superheroes

As part of its ongoing commitment to promoting STEM academic disciplines, The Aerospace Corporation established the Dr. Wanda M. Austin STEM Scholarship in 2015. Sustained through employee donations, charitable organizations, and estate gifts, the Aerospace STEM Endowment Fund finances the scholarship. Named after Aerospace’s former CEO and president in recognition of her dedicated service and support of STEM education, the scholarship is given to one underrepresented high school student who dem

Aerospace Corporation • 19th January 2022

Asteroid Deflection Stars in IMAX Film

Although it sounds like a TV movie, near-Earth objects (NEOs) such as asteroids and comets really do pose a national security threat. In fact, in a 2018 Pew Research Study, 62% of Americans felt that one of NASA’s top priorities should be monitoring asteroids and other objects that could collide with Earth.

Aerospace Corporation • 19th January 2022

Pew Study Find Americans Support Space Discovery

A 2018 Pew Research Center study found that 72% of Americans still believe that it is vital for the U.S. to remain a global leader in space exploration and 80% say the International Space Station has been a good investment for the country. A majority of those polled feel that despite the growth of private companies in the space business, NASA is still essential to the future of U.S. space exploration.

Aerospace Corporation • 19th January 2022

The Chinese Space Station Tiangong-1 Returns

Ever since March 16, 2016 when China first reported to the United Nations that their space station, Tiangong-1 “ceased functioning,” the world has been waiting, watching and wondering where on Earth any of its remnants would land.

WELL Health • 12th January 2022

Timely Referral Scheduling Is Key To Positive Patient Outcomes

A key factor in optimal patient care is referral scheduling and management, the process in which a patient transitions to the next step in care. Closing the referral loop requires a well-orchestrated process focused on patient-centered care, a balanced clinical staff workload, accessibility of information, and efficient communication and coordination between clinicians.

WELL Health • 15th December 2021

How UNC Health Tackled Staff Burnout Webinar Recap

WELL™ Health commissioned a study, Clinical Support Staff Burnout Linked to Patient Communication Challenges (The Burnout Study), which discussed the effects of the patient communication coordination process on clinical support staff and the results were sobering.

WELL Health • 4th November 2021

Post Discharge Programs Vital to Good Patient Outcomes

When a patient is released from a hospital stay, the hope is that their medical issues have stabilized enough that they can continue their road to recovery at home and any needed post discharge follow-up is underway. However, a study published by the National Center for Biotechnology Information states that the reality is 10.3% of hospital discharges result in a readmission.

Writer - Blog • 29th July 2021

Artera/WELL Health - ChatAssist AI: AI-Enabled Conversations for Healthcare

For healthcare providers, the cornerstone to creating a positive communication experience for patients is to effectively engage them. As a SaaS digital health leader, WELL™ Health has now advanced patient communications to the next level by launching WELL™ ChatAssist AI, an exciting enhancement for the WELL™ Health unified communication hub that upgrades patient interactions from simple automation to AI-enabled conversations.

Forbes • 19th November 2020

The Best Kind of Reality Show

We all know that doing good is good for business. That’s why many companies that practice corporate social responsibility have established corporate volunteer programs; it allows them to leverage their human capital, their best “goods” of all. Above all, these programs can produce amazing real-life stories about ordinary people doing extraordinary things to impact their communities.

Forbes • 19th November 2020

Why Everyone Loves Your Company

Isn’t that a nice headline to see? In a time when corporations are seen as the big evil, it’s refreshing to hear about employees who love their jobs, not just because of the work they do, but because they feel well-treated, recognized and respected by their employers.

Freelance Writer - Blog • 19th November 2020

The Next Facebook Won't Be From Silicon Valley

49 new startups a day. That rate of growth would be impressive even for the VC-rich hills of Palo Alto and Mountain View. But in 2014, this achievement was posted by a lesser-known hub of the tech industry:the Zhongguancun district of Beijing. Dubbed the “Silicon Valley of China,” Zhongguancun is the cradle of China’s new and thriving tech scene.

Aerospace Corporation • 19th November 2020

Mission Success for CUMULOS and ISARA CubeSat

The Integrated Solar Array and Reflectarray Antenna (ISARA) CubeSat mission—managed by NASA’s Jet Propulsion Lab (JPL), operated by Aerospace, and sponsored by NASA’s Small Spacecraft Technology Program—was the first time a reflectarray antenna successfully completed a technology demonstration in space. The antenna’s space-saving, flat-panel design also allowed for the CubeSat Multispectral Observing System (CUMULOS) to fly as a secondary payload.

Blog Writer/Animation Producer • 19th November 2020

The Aerospace Corporation - The Application Usability Level Framework

In 2016, Dr. Alexa Halford and the Community Coordinated Modeling Center (CCMC) at the NASA Goddard Space Weather Research Center spearheaded the creation of a methodology for collaborating on projects between researchers and users.

Experian • 7th May 2013

Controversial Cyber Security Bill Passes The House

Despite President Obama’s January signing of an Executive Order (EO) which outlines national cyber security policies in protecting U.S. companies and government agencies against cyber threats, the controversial Cyber Intelligence Sharing and Protection Act (CISPA) was passed in a 288-127 House vote sending it now to the Senate.¹

Experian • 15th April 2013

Secure your outsourcing practices to prevent data breaches

Outsourcing can be risky business. The Ponemon Institute reports that 65% of companies who outsourced work to a vendor have had a data breach involving consumer data and 64% say it has happened more than once. Their study, Securing Outsourced Consumer Data, sponsored by Experian® Data Breach Resolution also found that the most common cause for breaches were negligence and lost or stolen devices.