Clinical Support Staff Burnout in Healthcare Remains High

In October 2021, ArteraTM released a report, “Clinical Support Staff Burnout Linked to Patient Communication Challenges,” an in-depth study measuring staff burnout in healthcare for clinical support staff.

The purpose of the study was to examine what negative effects burnout was causing on those workers who many consider to be the backbone of the U.S. healthcare system. Additionally, the study also explored the role patient communications plays in relation to clinical support staff burnout.

8 Ways to Reduce Patient No-Show Rates | WELL Health

Need help in reducing patient no-show rates?

High patient no-show rates negatively impact healthcare by preventing patients from receiving care and decreasing provider revenue. Patient no-show rates vary greatly across the U.S. healthcare system, ranging from 5.5% to 50%. The COVID-19 pandemic significantly contributed to this rate and even as hospitals and practices embraced telemedicine to provide care during the pandemic, patients still missed telehealth appointments due to a number of chall

Shooting for the Stars: STEM Scholarship Superheroes

As part of its ongoing commitment to promoting STEM academic disciplines, The Aerospace Corporation established the Dr. Wanda M. Austin STEM Scholarship in 2015. Sustained through employee donations, charitable organizations, and estate gifts, the Aerospace STEM Endowment Fund finances the scholarship. Named after Aerospace’s former CEO and president in recognition of her dedicated service and support of STEM education, the scholarship is given to one underrepresented high school student who dem

Artera/WELL Health - ChatAssist AI: AI-Enabled Conversations for Healthcare

For healthcare providers, the cornerstone to creating a positive communication experience for patients is to effectively engage them. As a SaaS digital health leader, WELL™ Health has now advanced patient communications to the next level by launching WELL™ ChatAssist AI, an exciting enhancement for the WELL™ Health unified communication hub that upgrades patient interactions from simple automation to AI-enabled conversations.

Mission Success for CUMULOS and ISARA CubeSat

The Integrated Solar Array and Reflectarray Antenna (ISARA) CubeSat mission—managed by NASA’s Jet Propulsion Lab (JPL), operated by Aerospace, and sponsored by NASA’s Small Spacecraft Technology Program—was the first time a reflectarray antenna successfully completed a technology demonstration in space. The antenna’s space-saving, flat-panel design also allowed for the CubeSat Multispectral Observing System (CUMULOS) to fly as a secondary payload.
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